The prices jumped a bunch this year. What happened?
In 2014 and 2015, the resort fee was waived. Management and proirities have shifted, and a resort fee waiver could not be obtained this year.
The addition of the resort fee effectively increased the nightly rate by $16.95 after tax. Additionally, there is a new tourism fee of $2 per night applied to every hotel in the city.
I have to pay extra for 3 or 4 people?
This hotel has a tiered pricing structure. The 4-person price is similar to other conventions, and the 2-person price is cheaper.
Since the 2-person price is cheaper, consider treating yourself to some breathing room.
What is this "Resort Fee?"
This hotel charges a resort fee in addition to your room rate, which pays for the airport shuttle, parking, pool, gym, internet, and free bottled water in your room.
We have included the resort fee in the room rate so you get a fair comparison, but you pay the resort fee separately when you check in to the hotel.
There is also a new $2/night "tourism fee" that appears for every hotel in the city.
What are check-in/check-out times?
How do I make sure
that I have two beds in my room?
When booking a room, write "2 beds" in the notes and requests section.
If I use a debit card,
will some of my money be tied up?
The hotel reserves an extra $50/night for incidentals at the time of check-in. If you reserve your room using a debit card, this reservation will reduce your available balance. This reservation may take as many as 10 days to be returned to your account; your bank sets the timeframe.
As with most hotels, reserving your room with a credit card usually avoids this inconvenience.
Also, a trick: this reservation money can be used for food at most on-site restaurants.
Can I bring a pet with me?
Yes! The GSR is a pet-friendly hotel. Extra charges and a deposit apply.
If you want to book a room for you and a pet, you must book by phone.
How many rooms are available at the GSR?
There are nearly 2,000 hotel guest rooms are available, ranging from 420 to 922 square feet.
Does the hotel expect to sell out?
Yes. Staff recommends that you reserve your room as soon as possible. Like most hotels, only a credit card is needed to reserve a room. If you cancel with at least 48 hours to spare, your one-night deposit will be refunded.
What if we have large groups that wish to room together?
The 3rd and 4th person in the room are an extra $16.95/night. Many rooms offer connectors to accommodate large groups.
Book your room by phone if you want to request connecting rooms.
What kind of amenities
are provided for the guest rooms?
- Premium channels and pay-per-view movies
- Triple Sheet Bedding
- King or 2 queen beds
- 24-hour room service
- Hair Dryer
- Iron with ironing board
- Spectacular views of the surrounding Reno area
I have luggage!
Per hotel policy, luggage carts may only be used by hotel staff. Carts will not be available for you to use on your own. Should you desire, hotel staff will happily deliver your luggage to your room, but fees may apply. If you choose to carry your own luggage, it must be from the self-parking areas; do not leave your car unattended in valet parking while moving your luggage.
May I pay for my hotel room upfront?
Yes, you can call the hotel to pre-pay for your room should you desire to do so.